Shipping Policy
Shipping and Returns
At Louche, we strive to provide an effortless and enjoyable shopping experience for all of our customers. Below is detailed information about our shipping and return policies, so you know exactly what to expect when you store with us.
Shipping Costs and Delivery Time
Delivery time: Processing time + Transport time
Processing time: 1 business day (Monday to Friday)
Order deadline: Monday through Friday: 16:00 (GMT+01:00) Central European Standard Time (Amsterdam)
All products are produced first, therefore a processing time applies.
Shipping Cost and Shipping Time
For orders in the Netherlands:
| Name of shipping rate | Shipping conditions | Transport time | Shipping costs |
|---|---|---|---|
| Standard shipping - Tracking included |
€0.00-€34.99
|
1 to 2 working days |
€4.50
|
| Standard shipping - Tracking included |
€35.00 and above
|
1 to 2 working days | Free |
For orders in Europe:
| Name of shipping rate | Shipping conditions | Transport time | Shipping costs |
|---|---|---|---|
| Standard shipping - Tracking included |
€0.00-€34.99
|
1 to 3 working days |
€4.50
|
| Standard shipping - Tracking included |
€35.00 and above
|
1 to 3 working days | Free |
We will make reasonable efforts to ensure that the carrier delivers within the estimated delivery time from the date of purchase. If an item is delayed in delivery, we will notify you immediately and make reasonable efforts to reduce the delay.
Tracking:
We offer tracking so you can follow the package on its journey to you.
Non-deliverable packages:
If a package cannot be delivered due to incorrect or incomplete shipping information provided by the customer, the customer will be responsible for the additional shipping cost to reship the package.
Have fun shopping and keep smiling!
Contact details:
Phone: +31850045376
E-mail: info@loucheperfume.com
Address: Clothildestraat 225, 2033 LW Haarlem, the Netherlands